About Us

Local advise, coverage that fits, and a team that knows your name.

At Ace Insurance Consultants, insurance isn’t just about policies, it’s about people. Founded by in 1999, we’ve been part of the Knoxville community for over twenty-five years, helping families, homeowners, and local businesses protect what truly matters.

Google Reviews

5.0 5 reviews

Cecil Scarbrough, founder of Ace Insurance Consultants

The numbers behind our protection.

In more ways than one, insurance is a numbers game. Ace Insurance Consultants has the experience and expertise to properly protect your business for years to come.

27+

Years experience insuring businesses owners in TN & CO.

99%

Customer satisfaction with all five star google reviews.

50,000+

Policies written for Tennessee families & business owners.

Coterie
Progressive
Safeco Insurance
Travelers
Foremost Insurance Group
Liberty Mutual
How We Help

We believe in providing top-notch insurance products and services to our clients, and that requires working with the best financial institutions available.

You get an experienced, licensed local team that takes the time to understand your situation, explains your options in plain English, and is here for you when you have a question or need to file a claim.

Insurance is a relationship, not a transaction, and because we are a team, you always have knowledgeable, experienced people in your corner, thinking about how all of your coverage fits together rather than selling one policy at a time.

We will review your coverage with you, across your commercial operations, and talk through where you may have gaps. It usually starts with a short conversation, with no pressure and no commitment.

Customers come first. Insurance made simple with the Ace Insurance Consultants pledge.

P

Personal, professional service is my number one commitment to my customers. This means working closely with you to help you evaluate your insurance needs and offer recommendations to ensure your peace of mind regarding the risks you may face.

L

Listening to you to learn what your insurance needs are today and helping you plan for your future is something you can expect from me as a partner in managing the risks you face. I want you to know that I am seeking a long-term relationship and will be available to discuss possible changes to your existing insurance plans and any new coverage you may require.

E

Efficiency and timeliness are my goals in handling your insurance requests. If you ever need service, I or someone from my staff will promptly respond.

D

Doing my best to make certain that you understand your insurance coverage is important to me. I want you to know that I’m only a phone call away and I will be more than happy to answer any questions you may have.

G

Guiding you through the claims process with care and understanding is another service I promise to you. If you report a loss, I want you to be assured that I will help you in any way possible in the processing of your claim.

E

Extraordinary customer service…that’s what you deserve as a customer and that’s what I, your Agency Principal, PLEDGE to deliver!

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Testimonials

Don't take our word for it. Takes theirs.

Real stories from real clients who trust Ace Insurance Consultants. We’re proud to serve families and businesses across Knoxville and Tennessee, and nothing means more to us than the words of those we’ve helped protect.

5.0 5 reviews

  • Chris Doar’s Avatar Chris Doar ★★★★★ 5 months ago
    Locally owned! Owner and staff go above and beyond to offer great services. Being treated like a person and not a number is meaningful.
  • T&KEY LOVE’s Avatar T&KEY LOVE ★★★★★ 10 months ago
    Very nice people, and really low prices!
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