Make sure the guest gets help and call 911 for serious injuries. Complete an incident report, photograph the area, collect witness information, and save any security camera footage. Be compassionate, but don’t admit fault or promise to pay bills.
Report the incident to your insurance agent and carrier promptly, even if you aren’t sure a claim will be filed.
Have a question about your own property? Contact Ace Insurance Consultants for a free coverage review.
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